Before work begins
If you cancel an engagement before any paid work has started and before the agreed kickoff, prepaid fees for that unused engagement are generally refundable, less any non-refundable third-party costs already incurred at your request.
After work begins
Once discovery, design, configuration, or implementation work has started under an agreed scope, fees for completed or in-progress work are typically non-refundable. Unused prepaid portions for clearly defined future phases may be reviewed case by case and credited or refunded at CQOMTREYD’s discretion.
Deposits & prepaid fees
Deposits that reserve calendar time or prioritize a start date may be non-refundable if cancellation occurs within the notice window stated in your engagement confirmation. Where no notice window is stated, a reasonable commercial assessment will apply.
Third-party fees
Software subscriptions, platform licenses, usage fees, and other third-party charges are billed by their providers under their own terms and are not refundable through CQOMTREYD unless we collected them solely as a pass-through and the provider refunds us.
How to request a change
Email account@cqomtreydcorp.com with your business name, engagement reference (if any), and the change you need. We will confirm next steps in writing.
CQOMTREYD CORP
127 N Higgins Ave Ste 307D 2494
Missoula, MT 59802
+1 (406) 522-7315